FAQ

Due to Canadian/American government regulations, your individual orders are limited up to a 3 month supply. If you'd like, we can alert you when you are about to run out of your medication so you don't forget.

Yes, you can request the expiration date of your medication. Simply reach out to our customer support team for confirmation. We will do our best to accommodate your request.

All of our insulin products and diabetic supplies are supplied and shipped from one of our licensed affiliated Canadian Pharmacies.

Since we are shipping the medication to the US, we can only accept prescriptions written by doctors from the US.

We do not issue prescriptions, but we can recommend you to an online consultation website where you can set up an appointment with one of the US-licensed prescribers they work with, to ensure that you purchase the right medication.

Please click this link to visit Sesame Care: https://sesamecare.com/category/prescription-refill?utm_source=affiliate&utm_medium=PharmaServe

Yes, you can ask your doctor to send your prescription via fax or email. We can also contact them for your prescription transfer request. You just need to provide your doctor's contact information. Works the same way if you would like us to get a prescription transfer from your local pharmacy.

If you are ordering a prescription drug, yes. Every one of our contracted pharmacies requires a valid prescription written by a medical practitioner licensed to practice in your area of residence. All prescriptions must be written in English.

Occasionally, we will promote our website using coupons and promotional codes. You will be prompted to enter this promotional code during check out. Only one code can be used per order. Our promotional codes and coupons cannot be combined with our Referral Program.

There are 3 ways to refer friends and family members at PharmaServe: Email, PharmaCard, Call us. All three methods provide the referring customer and the customer being referred a $20 credit on their respective accounts. Enjoy saving money? Receive an additional $100 after every 10 referrals.

We do not ship narcotics or controlled pharmaceuticals. We will however ship insulin products however there is a $29.99 shipping fee. It will be shipped via Canada Post Express in an insulated shipping container with ice and gel packs. PharmaServe also has the right to decline orders where potential abuse may be in question.