Prescription orders are normally shipped from our contracted pharmacies within a week of receiving your prescription(s), placing an order, and receiving payment. Over-the-counter medications are usually shipped within 3 business days. US postal addresses must be USPS deliverable.
Shipping lead time will depend on sources.
7-10 business days for medications from Canada
10 days on average for medications from the UK
3-6 weeks for medications from Mauritius & Singapore
On rare occasions, some shipments may take longer to arrive at your residence. This may be due to possible disruptions with international postal services or customs.
We ask that you be patient when it comes to shipping and, should your package not arrive within 4 weeks of your order being shipped, please contact us. We will provide you with an update and, if necessary, we will arrange for our contracted pharmacy to send out a replacement to you.
We do advise our patients to place an order for their medication(s) as far in advance as possible, approximately 30-45 days prior to when the medication will be needed.